Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Cedar Park, TX, with a stated salary range of $45,000–$55,000 per year. The role supports Craig Carnesi’s growing, service-driven insurance agency. The representative handles customer inquiries, policy updates, and claims follow-up while maintaining accurate interaction records. By coordinating with agency colleagues and anticipating community members’ needs, the role supports customer experience and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

cedar park tx

craig carnesi state farm agent

insurance

customer inquiries

policy changes

claims follow-up

health insurance

paid time off

license reimbursement

training and development

$45k–$55k

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, health insurance, paid time off, training and development, flexible schedule, and advancement opportunities.

Why this role

The posting lists license reimbursement, performance-based bonuses, health insurance, paid time off, training and development, flexible scheduling, and advancement opportunities.

About the employer

Craig Carnesi - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.