Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Temperance, MI, with compensation of $45,000–$50,000 per year. Ashley Smith - State Farm Agent supports community involvement and exceptional client service through a close-knit agency team. This role helps strengthen the agency’s client relationships and growth by responding to inquiries, explaining policy information, assisting with policy updates, and processing claims. It also coordinates with agency colleagues and maintains accurate records of customer interactions.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance

client service

policy information

policy changes

claims processing

temperance mi

ashley smith state farm agent

$45k–$50k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, health, dental and vision insurance, 3% Simple IRA match, paid time off, advancement opportunities, and training and development.

Why this role

The agency describes a close-knit team and community involvement, including support for Toys for Tots and Hurricane Helene relief.

About the employer

Ashley Smith - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.