Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Greer, SC, with a stated salary range of $50,000–$65,000 per year. The role supports Joan Heintz’s State Farm insurance agency and its community members. The representative answers policy inquiries, assists with policy changes, processes claims and follows up with clients, and maintains accurate interaction records. The role contributes to client experiences that support the agency’s growth and service needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

greer sc

joan heintz state farm agent

insurance

policy information

policy changes

claims processing

client follow-up

customer records

full-time

$50k–$65k/year

hourly plus commission

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• Simple IRA
• hourly pay plus commission
• performance bonuses
• flexible schedule
• paid time off
• advancement opportunities
• training and development.

Why this role

The posting lists hourly pay plus commission among the benefits and notes potential internal growth for driven, sales-minded candidates.

About the employer

Joan Heintz - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.