Receptionist – State Farm Agent Team Member

Job overview

The Receptionist – State Farm Agent Team Member role is onsite in Madison, WI, with compensation of $40,000–$50,000 per year. Dawn Goplin’s agency serves customers through education and support, and its team emphasizes kindness and teamwork. This role supports the agency’s daily customer service and office operations by welcoming visitors and callers, coordinating appointments and communications, maintaining customer records, and assisting with administrative work. It also helps connect prospective and existing customers with insurance options and follow up on their needs.

What you'll do

• Greet customers in person and by phone and direct them to team members
• manage appointments and office communications
• handle inquiries and maintain customer records
• discuss insurance options with prospective and existing customers
• follow up on customer needs
• support administrative tasks and projects.

What we're looking for

Skills & competencies

receptionist

state farm agency

customer service

office administration

appointment scheduling

customer records

insurance options

full-time

madison wi

dawn goplin state farm

$40k–$50k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, health insurance, paid time off, flexible schedule, advancement opportunities, and training and development.

Why this role

Benefits listed include license reimbursement, 401(k), performance bonus, health insurance, paid time off, flexible schedule, advancement opportunities, and training and development.

About the employer

Dawn Goplin - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.