Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Schertz, TX, with stated compensation of $19.00 per hour, or $20.00 per hour based on bilingual skillset. CARS Protection Plus provides customer support related to its products and services. The representative serves as a point of contact for customers, answering inquiries and helping address their needs with clear, professional communication. Accurate records and customer satisfaction reporting support consistent service and account handling.

What you'll do

• Manage incoming calls and email inquiries
• answer detailed product and service questions
• maintain records of customer interactions
• process customer accounts and file documents
• learn and use scripts
• compile reports on overall customer satisfaction.

What we're looking for

Skills & competencies

customer service representative

schertz tx

cars protection plus

customer support

incoming calls

email inquiries

account processing

data entry

customer records

bilingual preferred

$19–$20 per hour

Work arrangement

• Weekend coverage required

Why this role

Bilingual ability is preferred but not required. The position is non-exempt and hourly.

About the employer

CARS Protection Plus Inc is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.