Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Cottage Grove, MN, with a stated annual salary range of $45,000–$70,000. The position supports customer experience and growth at Nathan Pica-Anderson’s State Farm agency. The representative responds to customer inquiries, maintains accurate records, supports retention, and coordinates with agency colleagues. The work helps address community members’ needs and sustain customer satisfaction.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

customer retention

customer records

issue resolution

communication

cottage grove mn

state farm agent

$45k–$70k/year

health insurance

paid time off

simple ira

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• Simple IRA
• performance-based bonus
• flexible schedule
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

Benefits include license reimbursement, Simple IRA, performance-based bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Nathan Pica-Anderson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.