Seasonal Holiday Retail Manager – Dover Mall

Job overview

The Seasonal Holiday Retail Manager – Dover Mall role is onsite in Dover, DE. Compensation is not specified. Cherry Hill Programs partners with retail locations, tourist attractions, and destinations to create holiday and souvenir experiences for children and families. The manager leads the local team and oversees daily holiday photo operations, sales, staffing, and guest service. The role helps deliver memorable Santa visits and photo experiences while coordinating with venue partners and maintaining efficient site operations.

What you'll do

• Create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• respond to business calls and emails
• drive sales and cash-handling compliance
• verify deposits and financial paperwork
• coach staff on guest service
• build relationships with venue partners and vendors
• resolve guest concerns
• and manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

seasonal holiday retail manager

dover mall

dover de

cherry hill programs

holiday retail

photo operations

santa visits

team leadership

staff scheduling

sales performance

guest service

seasonal setup and breakdown

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options, employee referral program, opportunities to return for future holiday seasons and explore growth in the souvenir photography division, one free Santa visit with photo prints and holiday cards, a personalized digital Santa message, and three months of Pixie Post access.

Why this role

Seasonal holiday photo operations include a Santa visit experience and exclusive holiday perks for the employee and family.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.