Billing Care Coordinator

Job overview

The Billing Care Coordinator is a remote, full-time role with a Monday–Friday schedule from 10:00 a.m. to 6:30 p.m. ET. Compensation is $20–$22 per hour. The role supports Tia’s integrated women’s healthcare model by helping members resolve billing questions and understand charges and insurance issues.

What you'll do

• Handle inbound billing calls, escalations, and urgent member requests
• research and resolve insurance denials, payment discrepancies, balances, and complex billing questions
• coordinate with revenue cycle and billing teams
• document cases in accordance with HIPAA and internal standards
• follow escalation protocols
• and share recurring issues and workflow gaps for process improvement.

What we're looking for

Skills & competencies

billing care coordinator

remote

full-time

monday–friday

10:00 a.m.–6:30 p.m. et

healthcare billing

member support

revenue cycle

hipaa

case resolution

women’s healthcare

$20–$22/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible for benefits in accordance with Tia’s benefit plans and eligibility requirements.

Why this role

Requires at least one year of billing support, revenue cycle, patient/member services, customer support, or similar experience, plus comfort with live phone interactions and sensitive conversations.

About the employer

Tia is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.