Office Dispatcher and Billing Specialist

Job overview

The Office Dispatcher and Billing Specialist role is onsite in Louisville, KY. Annual pay is $38,000–$44,000. Metro Restoration Services Inc provides restoration services to homeowners and businesses in the Louisville community. This dual-role position coordinates field operations and handles billing documentation to keep restoration jobs moving smoothly. It also serves as a communication link among customers, insurance adjusters, and field staff.

What you'll do

• Dispatch field technicians to job sites
• manage daily scheduling and crew utilization
• prepare, process, and track invoices and billing statements
• communicate job updates to customers, insurance adjusters, and field staff
• maintain work orders and job files
• follow up on outstanding invoices and assist with accounts receivable collections
• answer calls and customer inquiries.

What we're looking for

Skills & competencies

office dispatcher

billing specialist

field dispatch

invoice processing

accounts receivable

customer communication

louisville ky

metro restoration services

$38k–$44k

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, and 401(k) matching.

Why this role

Combines field technician dispatching with billing and office administration.

About the employer

Metro Restoration Services Inc is hiring for this role. Industry: Office Administrative Services. Sector: 56.