Customer Service Administrative Representative

Job overview

The Customer Service Administrative Representative is an onsite, full-time role in Apex, NC. Compensation is not specified. The position supports Maynor Service Company’s customer service and service-call coordination operations. The role handles customer communications and administrative processing so service and warranty calls can be scheduled, dispatched, and tracked. It also supports billing, customer records, employee time tracking, and communication between customers and technicians.

What you'll do

• Answer inbound calls and direct telephone and email traffic
• schedule service and warranty calls
• monitor the dispatch board and adjust schedules
• communicate job status, arrival windows, and changes to customers and technicians
• enter customer data
• track employee time
• use company software for invoicing, payments, accounts receivable, and collections.

What we're looking for

Skills & competencies

customer service administrative representative

full-time

maynor service company

apex nc

customer service

service dispatch

call scheduling

warranty calls

data entry

billing support

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training and development, paid vacation, health insurance, 401(k), and eight paid holidays.

Why this role

The posting requires a high school diploma or equivalent and at least one year in an office or administrative setting; paid training is offered.

About the employer

Maynor Service Company is hiring for this role. Industry: Office Administrative Services. Sector: 56.