Customer Service Representative — Bank Branch

Job overview

The Customer Service Representative role is onsite at a National Bank of Middlebury branch in Middlebury village, VT. Compensation starts at $23.42 per hour and may reach $26.89 with additional training. The bank describes its work as having a positive impact on local communities.

What you'll do

• Process financial transactions, including check cashing, deposits, and withdrawals
• assist customers with debit card and digital banking questions
• listen to customer concerns and suggest solutions
• and collaborate with other bank departments to address customers’ financial needs.

What we're looking for

Skills & competencies

customer service representative

banking

teller transactions

deposits and withdrawals

debit card support

digital banking

middlebury vt

national bank of middlebury

$23.42–$26.89/hr

daytime schedule

rotating saturdays

community service

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid federal holidays
• paid time off provided up front annually
• medical, dental, and vision insurance
• 401(k) with employer match
• on-demand pay
• paid volunteer hours
• career development opportunities.

Why this role

Daytime branch schedule: Monday–Thursday, 8:30 AM–4:15 PM; Friday, 8:30 AM–5:15 PM; rotating Saturday shift approximately once per month, 8:30 AM–12:30 PM, paid at 1.5 times the regular rate. Microsoft Office Suite experience, particularly Excel, Word, and Outlook, is listed.

About the employer

National Bank of Middlebury is hiring for this role. Industry: Commercial Banking. Sector: 52.