Comfort Advisor — Heating, Ventilation & Air Conditioning (HVAC)

Job overview

The Comfort Advisor role is onsite in Rowley, MA, with a stated salary range of $100,000–$250,000 per year. The position serves as a client interface and problem solver and is responsible for the effectiveness and profitability of Maffei Services’ Installation department. The advisor conducts in-home consultations, works toward lead-conversion targets, and leads the department toward production, revenue, and profit goals. The role contributes to customer satisfaction and installation quality through follow-up, evaluation of completed work, and teamwork.

What you'll do

• Conduct in-home consultations with customers from technician-generated and marketed leads
• work toward stated conversion targets
• lead the department toward production, revenue, and profit goals
• evaluate finished work against quality standards
• follow established customer-satisfaction processes
• maintain follow-ups
• promote teamwork and a positive environment.

What we're looking for

Skills & competencies

comfort advisor

hvac

in-home consultations

installation department

lead conversion

revenue goals

customer satisfaction

rowley ma

maffei services

$100k–$250k

bonus plan

leadership

Work arrangement

• Weekend coverage required

Benefits & perks

• 100% paid medical insurance
• dental and vision plans
• life insurance
• 401(k) with company match
• short- and long-term disability
• 15 paid days off
• seven paid holidays.

Why this role

The posting describes an open-ended income opportunity and a salary and bonus plan based on experience; leadership experience is requested.

About the employer

Maffei Services is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.