Client Success Specialist

Job overview

The Client Success Specialist role is hybrid out of the Fort Lauderdale, FL office, Monday–Friday, 8:30 a.m.–5:30 p.m.; compensation is not specified. The role supports Lyons Commercial Data, an Autoscribe company that provides data and technology solutions for business decision-making. The specialist manages client relationships and coordinates the client experience from onboarding through adoption, renewal, and expansion. By monitoring account health, resolving concerns, and connecting clients with relevant solutions, the role supports retention and responsible account growth.

What you'll do

• Serve as the primary contact for an assigned client portfolio
• maintain proactive communication and monitor account health. Support retention and renewals, identify product adoption and growth opportunities, participate in Quarterly Business Reviews, coordinate client needs across internal teams, and maintain accurate CRM records.

What we're looking for

Skills & competencies

client success specialist

client success

account management

client relationships

customer retention

crm

quarterly business reviews

b2b technology

fort lauderdale fl

autoscribe

hybrid

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• The company describes a supportive environment and Great Place to Work certification
• no specific benefits are listed.

Why this role

Hybrid schedule with minimal to no regular travel required; cross-functional work with Sales, Operations, Product, Implementation, Finance, and Support.

About the employer

Autoscribe is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.