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Disaster Relief Call Center Representative

MCI Careers · Idaho County, ID · Disaster relief customer support

Compensation

$12.5 – $16 /hr

Employment type

Part-time

Work setting

On-site

Location

Idaho County, ID

Schedule

Day shift

Posted

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Job overview

The Disaster Relief Call Center Representative is a temporary, fully remote position supporting hurricane-related customer service needs; the posting states pay of $12.50–$16.00 per hour. MCI provides customer experience, business process outsourcing, and technology solutions across industries and countries.

What you'll do

  • Respond to customer service inquiries, learn common requests and solutions, use service techniques and account management systems, and escalate customer dissatisfaction through appropriate channels.
  • Provide responsive, compassionate assistance and work to resolve inquiries during disaster-related circumstances.

What we're looking for

Skills & competencies
disaster relief
call center representative
customer service
hurricane support
remote
temporary
part-time
mci careers
customer inquiries
issue resolution
account management systems
$12.50–$16/hour
Work arrangement
  • Weekend coverage required

Why this role

The role is temporary and remote, with staffing based on hurricane-related customer support needs.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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