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IT Application Support

Mondo · Wilmington, DE · Technology IT organization supporting Research and Development

Compensation

$27 – $35 /hr

Employment type

Full-time

Work setting

On-site

Location

Wilmington, DE

Schedule

Day shift

Posted

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Job overview

The IT Application Support role is hybrid, with three onsite days in either Marlborough, MA, or Wilmington, DE; the Wilmington listing location is shown. Pay is $27–$35 per hour on a W-2 basis. The role supports critical applications used across Qnity’s Research and Development environment.

What you'll do

  • Provide Tier 2 support for research and development applications
  • troubleshoot application, access, and user issues
  • track and resolve support tickets
  • monitor application health
  • assist with incident resolution and root-cause investigations
  • support user provisioning and access reviews
  • assist with data archival, migration, and validation
  • support application testing, upgrades, and implementations
  • work with users, vendors, and IT teams
  • maintain troubleshooting guides and support documentation.

What we're looking for

Skills & competencies
it application support
hybrid
wilmington de
marlborough ma
qnity
research and development
tier 2 support
application support
$27–$35/hr
user access
data migration
it operations
health insurance
401(k)
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Eligible for health, dental, and vision insurance and 401(k).

Why this role

The posting describes a one-year contract with potential to extend and states that the position is not eligible for sponsorship.

About the employer

Mondo is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.

Additional details

Industry sector
54
Industry
Custom Computer Programming Services
Occupation code
15-1232.00
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