Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Park Ridge, IL. Compensation is listed as $50,000–$75,000 per year. The Chris Collins State Farm Agency serves Park Ridge and the greater Chicago area with insurance and financial services. This role supports customers with insurance policy questions and account needs, helping them understand coverage and receive timely assistance. It contributes to the agency’s customer relationships by handling policy changes, billing inquiries, claims support, and accurate records.

What you'll do

• Respond to customer questions about policies, billing, and claims
• assist with policy changes, renewals, cancellations, and updates
• help resolve billing, payment, and account issues
• coordinate with agents and internal teams
• maintain accurate customer records and documentation.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

park ridge il

chris collins state farm

insurance policies

billing support

claims support

customer records

policy changes

commission

$50k–$75k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, hourly pay plus commission, 401(k), performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The posting lists license reimbursement, hourly pay plus commission, performance-based bonus, training and development, and advancement opportunities.

About the employer

Chris Collins - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.