Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Birmingham, AL, and pays $20 per hour. The position supports customers with insurance policy questions, changes, renewals, and claims. The role exists to provide clear, accurate customer support and coordinate follow-up with the team. It also helps identify additional customer needs and connect them with the appropriate team member or product line when suitable.

What you'll do

• Answer customer questions and provide policy information
• assist with policy changes, renewals, and updates
• process claims and follow up
• maintain accurate records
• identify additional needs during customer conversations and connect customers with the appropriate team member or product line when appropriate.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

birmingham al

tyler rutledge state farm agent

insurance customer service

policy information

policy changes

renewals

claims processing

customer records

$20/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Company parties
• flexible schedule
• opportunity for advancement
• training and development.

Why this role

Flexible schedule, training and development, company parties, and opportunity for advancement are listed benefits.

About the employer

Tyler Rutledge - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.