Seasonal Holiday Retail Manager

Job overview

The Seasonal Holiday Retail Manager role is onsite in Durham, NC; compensation is not specified. Cherry Hill Programs creates holiday and souvenir experiences for children and families in partnership with retail locations and attractions. The manager leads the seasonal team and oversees daily photo operations, staffing, sales, and guest service. The role helps deliver a smooth Santa visit and memorable photo experience while maintaining site performance and coordinating with venue partners.

What you'll do

• Create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• drive sales and cash-handling compliance
• verify deposits and financial paperwork
• coach staff on guest service
• coordinate with venue partners and vendors
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security
• respond to business calls and emails.

What we're looking for

Skills & competencies

seasonal holiday retail manager

retail operations

holiday photo operations

team leadership

staffing and scheduling

sales performance

guest service

santa experience

evenings

weekends and holidays

durham nc

cherry hill programs

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options
• employee referral program
• seasonal holiday perks including a Santa visit for friends and family, photo prints, holiday cards, a digital Santa message, and three months of Pixie Post access.

Why this role

Requires availability for pre-season training and a flexible schedule that includes evenings, weekends, holidays, and peak retail periods. Approximately 40 hours per week, with additional hours as business needs require. Seasonal perks include a Santa visit for friends and family with photo prints and holiday cards, a digital Santa message, and three months of Pixie Post access.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.