Patient Account Specialist – Outpatient Business Office

Job overview

The Patient Account Specialist – Outpatient Business Office role is onsite in Schenectady, NY, and pays $19.20–$25.35 per hour. The position supports Conifer Park’s Outpatient Business Office and its accounts receivable work for Arms Acres Inc. and Conifer Park Inc. The specialist supports accurate reimbursement for billed services by submitting claims, following up on payments, managing denials, and coordinating adjustments with other departments. The role also applies payer and state guidelines, handles account documentation and refund validation, and responds to inquiries from practices, patients, coworkers, and insurers.

What you'll do

• Collect accounts receivable
• submit claims and follow up on payments
• manage denials and batch adjustments
• collaborate with departments to support accurate reimbursement
• follow payer and state guidelines for behavioral health claims and allocations
• prepare documentation for bad-debt recommendations
• validate refund requests
• field calls from outpatient practices, patients, coworkers, and insurance companies.

What we're looking for

Skills & competencies

patient account specialist

outpatient business office

accounts receivable

medical billing

claims submission

payment follow-up

denial management

behavioral health

schenectady ny

conifer park

full-time

$19.20–$25.35/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive wages, benefits, 401(k), paid time off, and a supportive working environment.

Why this role

The posting requires a high school diploma or GED and at least two years of accounts receivable or billing experience, or an associate degree in a related field with one year of related experience.

About the employer

Conifer Park Inc. is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.