Multi-Duty Receptionist — Summit Express Clinic Fountain City

Job overview

The Multi-Duty Receptionist — Summit Express Clinic Fountain City role is onsite in Knoxville, TN, and is a full-time opportunity. Compensation is not specified. The position supports Summit Express Clinic Fountain City, part of Summit Medical Group, which provides primary care and related services across East Tennessee. The receptionist helps patients and visitors navigate clinic services by greeting and registering them, managing scheduling and calls, and coordinating records and related office tasks. The role also supports confidentiality, compliance, and site-level quality improvement activities.

What you'll do

• Greet and direct patients and visitors
• check in patients, update medical records, complete registration, and collect copays and balances as appropriate
• assist patients with ambulatory difficulties or other needs
• maintain computerized scheduling
• handle appointment confirmations, referral calls, and pre-certifications
• file charts and coordinate lab work
• sort and deliver mail and records
• assist with charge entry or coding issues when requested
• maintain confidentiality and participate in site-level quality improvement activities.

What we're looking for

Skills & competencies

multi-duty receptionist

summit express clinic fountain city

knoxville tn

summit medical group

patient registration

medical scheduling

clinic reception

medical records

copay collection

phone calls

quality improvement

high school diploma required

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee wellness program
• employees who actively participate may receive a discounted monthly insurance premium.

Why this role

The posting requires a high school diploma or equivalent and prefers one year of medical office experience.

About the employer

SUMMIT MEDICAL GROUP OPERATIONS LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.