Service Desk Technician 3
Compensation
$22-$25/hr
Employment type
Full-time
Work setting
On-site
Location
Kansas City, KS
Schedule
Day shift
Posted
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Job overview
The Service Desk Technician 3 is a hybrid role based in Kansas City, KS. Compensation is $22-$25 per hour, supporting the technical support team at Levi, Ray & Shoup, Inc. This role exists to provide first-level technical support for software and hardware products. The technician diagnoses and resolves user issues, documents troubleshooting steps, and escalates complex problems to senior staff.
What you'll do
- Provide technical support via phone, Teams, and email
- troubleshoot Windows and Apple products
- manage Active Directory tasks
- troubleshoot network printers and VPN connectivity
- record work in ticketing systems.
What we're looking for
- Skills & competencies
- full-timeday shiftkansas city kslrsservice desktechnical supportwindowsappleactive directoryservicenow$22-$25/hr
- Work arrangement
- Weekend coverage required
Why this role
Requires 1-2 years of experience in MS Windows environment; experience with ServiceNow preferred; must live in Kansas City area.
About the employer
Levi, Ray & Shoup, Inc. is hiring for this role. Industry: Testing Laboratories and Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Testing Laboratories and Services
- Occupation code
- 15-1232.00
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Listing ID: f038717d-ae81-408d-b43c-dc0bb7d233ea