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Customer Service Agent

Catch Vibe Voice · Los Angeles, CA · Customer Service

Compensation

$38k – $42k /yr

Employment type

Full-time

Work setting

On-site

Location

Los Angeles, CA

Schedule

Day shift

Posted

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Job overview

The Customer Service Agent is a full-time, onsite role based in Los Angeles, CA, with Catch Vibe Voice. The salary range is $38,000 - $42,000 per year. This role exists to serve as a primary point of contact for customers, resolving inquiries and ensuring high standards of service. The agent contributes to the company's goals by maintaining professional interactions and documenting customer information accurately.

What you'll do

  • Respond to customer inquiries
  • provide accurate information
  • resolve concerns
  • maintain a solutions-oriented approach
  • document conversations
  • coordinate with internal departments
  • follow quality standards
  • identify improvement opportunities.

What we're looking for

Skills & competencies
full-time
day shift
los angeles ca
customer service
communication
problem solving
b2b
professional development
$38k-$42k
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Professional training, career advancement opportunities, supportive team environment.

Why this role

Supportive team environment, professional training, opportunities for career advancement, structured environment.

About the employer

Catch Vibe Voice is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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