Customer Service Representative / Office Manager

Job overview

The Customer Service Representative / Office Manager role is onsite in Daly City, California. Pay is $25–$30 per hour, depending on experience. AUTO 360 Garage provides car repairs, collision work, and bodywork, with this position supporting customer service and office administration. The role helps customers by handling questions and requests in person and by phone, while coordinating appointments and the shop’s schedule. It supports the garage’s ability to organize incoming customers and vehicles and deliver its automotive services.

What you'll do

• Handle customer requests and questions by phone and in person
• respond professionally to customer concerns
• book appointments
• review upcoming arrangements and manage the schedule
• coordinate time to support the intake of cars and customers
• work with an estimator as needed.

What we're looking for

Skills & competencies

customer service representative

office manager

automotive service

daly city ca

auto 360 garage

full-time

$25–$30 per hour

appointment scheduling

customer support

office administration

bilingual preferred

training available

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits package, somewhat flexible schedules, stability, a respectful team, and opportunities for growth.

Why this role

Customer service experience is preferred, but training is available. Spanish and English bilingual ability is preferred but not required; automotive experience is a plus.

About the employer

AUTO 360 Garage is hiring for this role. Industry: General Automotive Repair. Sector: 81.