Customer Account Specialist — Manufacturing

Job overview

The Customer Account Specialist — Manufacturing role is onsite in Cedar Rapids, IA. Compensation is not specified. PMX Industries is a manufacturing organization, and the role works with customers and internal production-related departments. The specialist manages customer accounts and coordinates orders, pricing, documentation, and requirements across departments. The work supports customer satisfaction, retention, and business growth by keeping customer expectations aligned with manufacturing operations.

What you'll do

• Respond to customer inquiries about products, pricing, availability, lead times, and order status
• maintain customer relationships and records
• prepare customer documentation and reports
• coordinate contract reviews
• communicate manufacturing capabilities
• collaborate with Production, Planning, Quality, Engineering, and Logistics
• prepare quotations and review purchase orders
• resolve customer concerns and support sales opportunities.

What we're looking for

Skills & competencies

customer account specialist

cedar rapids ia

pmx industries

manufacturing

customer accounts

order management

inside sales

quotations

erp

crm

customer service

metals industry

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits
• retirement savings with company match
• paid time off
• paid holidays
• professional development opportunities.

Why this role

The posting describes an office-based role with occasional time in manufacturing areas and possible evening or weekend work to support customer needs or business initiatives.

About the employer

PMX Industries Inc. is hiring for this role. Industry: Other Aluminum Rolling, Drawing, and Extruding. Sector: 33.