Multi-Location Customer Service Specialist

Job overview

The Multi-Location Customer Service Specialist is an onsite role based in Delafield, WI. The starting pay is $18.30/hr. This role supports the retail operations of Sherwin-Williams. This position is responsible for delivering excellent customer service and meeting sales goals. It involves working across multiple locations to ensure consistent service quality and product availability.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

part-time

day shift

delafield wi

sherwin-williams

$18.30/hr

retail

customer service

sales

onsite

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Life, Career, and Connection benefits including rewards, health and well-being flexibility, and community engagement.

Why this role

Multi-location coverage within a 15-mile radius; $18.30/hr pay.

About the employer

Sherwin-Williams is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.