Head of Quality — National Office

Job overview

The Head of Quality — National Office role is onsite in Philadelphia, PA. Compensation is not specified. The role leads quality, risk management, and continuous improvement at Centri Business Consulting, an advisory firm providing financial reporting, accounting, valuation, tax, CFO, and HR services. The leader establishes quality governance and oversees monitoring, training, root cause analysis, client risk processes, and National Office operations to strengthen service delivery, operational effectiveness, and client outcomes.

What you'll do

• Set the firm’s quality strategy
• establish governance, controls, and policies
• oversee quality monitoring, audits, root cause analyses, training, client acceptance and risk ratings, and policy development
• oversee National Office operations and cost effectiveness
• conduct technical quality reviews
• gather client and market feedback
• track service levels, quality ratings, and corrective action effectiveness.

What we're looking for

Skills & competencies

head of quality

quality governance

risk management

continuous improvement

professional services

accounting quality

national office

philadelphia pa

centri business consulting

cpa license required

client service delivery

quality audits

root cause analysis

Work arrangement

• Weekend coverage required

About the employer

Centri Business Consulting is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.