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Technical Support Specialist (Level II)

CAL IT Group · Huntington Beach, CA · Managed Services

Compensation

$25 – $35 /hr

Employment type

Full-time

Work setting

On-site

Location

Huntington Beach, CA

Schedule

Day shift

Posted

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Job overview

The Technical Support Specialist (Level II) is an onsite role based in Huntington Beach, CA. The pay range is $25–$35 per hour, supporting the managed services team at CAL IT Group. This role exists to provide expert technical support, troubleshoot hardware and software, and ensure client satisfaction. The specialist contributes to the company's goals by maintaining network stability and mentoring the support team.

What you'll do

  • Provide on-site and remote end-user support.
  • Troubleshoot network connectivity, install operating systems, and perform system migrations.
  • Document work and submit timecards.
  • Mentor the support team and handle escalated issues.

What we're looking for

Skills & competencies
full-time
day shift
huntington beach ca
$25-$35/hr
it support
technical support
msp
networking
windows
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k) with matching, health, dental, and vision insurance, cell phone reimbursement.

Why this role

Fast-paced MSP environment with opportunities to learn new technologies.

About the employer

CAL IT Group is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
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