Guest Services Ambassador
Employment type
Full-time
Work setting
On-site
Location
Birmingham, MI
Schedule
Day shift
Posted
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Job overview
The Guest Services Ambassador is an onsite, full-time role based in Birmingham, MI, at the Daxton Hotel. Compensation is not specified in the listing. This role serves as the primary point of contact for guests, ensuring a personalized and luxurious experience from arrival to departure. The ambassador acts as a host, concierge, and support staff member to meet all guest needs.
What you'll do
- Own the guest experience
- provide personalized recommendations
- handle reservations and arrivals
- assist with luggage and bell services
- maintain hotel systems
- collaborate with other departments.
What we're looking for
- Skills & competencies
- full-timeday shiftbirmingham miguest serviceshospitalityluxury hotelcustomer serviceonsiteambassadorhotel operations
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off, 401k with match, free shift meals, medical/dental/vision insurance.
Why this role
Avant-garde luxury environment, free shift meals, 401k with match, medical/dental/vision benefits.
About the employer
Daxton Hotel is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
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Listing ID: ef836505-f6e2-4a3b-9328-39106cc81f1d