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Retail Customer Service Lead
PetSmart · Towson, MD · Retail
Employment type
Contract
Work setting
On-site
Location
Towson, MD
Schedule
Day shift
Posted
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Job overview
The Retail Customer Service Lead is an onsite role based in Towson, MD. Compensation is not specified for this position at PetSmart. This role exists to provide exceptional service to pet parents while upholding company values. The lead oversees store operations, ensures safety for people and pets, and supports associate engagement.
What you'll do
- Facilitate associate experience, support development, lead store operations, manage pet parent interactions, ensure safety, maintain store standards.
What we're looking for
- Skills & competencies
- contractday shifttowson mdretailcustomer serviceleadershippet careoperationsno travelno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Weekly pay, 401(k), tuition assistance, associate discounts
Why this role
Key Holder role
About the employer
PetSmart is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- All Other General Merchandise Retailers
- Occupation code
- 41-1011.00
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You'll be redirected to the employer's application page.
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