Guest Services Associate — Mixed Shift, Part-Time

Job overview

The Guest Services Associate role is onsite at Desert Rose Resort in Las Vegas, NV. Compensation is not specified. The mixed schedule includes evenings, mid shifts, and sometimes mornings, with open availability required. The role helps Travel + Leisure Co. create memorable vacation experiences for guests. The associate supports guests from registration through checkout by providing a welcoming service experience, handling transactions and reservations, and responding to questions or concerns. Accurate guest folios and helpful resort information contribute to smooth stays.

What you'll do

• Welcome guests and guide registration
• issue unit keys and share resort and area information
• process cash and credit card transactions
• balance cash receipts and perform bucket checks
• complete checkout procedures and verify folio charges and credits
• reserve and confirm individual or group reservations
• provide room-rate quotes
• respond to guest inquiries and concerns.

What we're looking for

Skills & competencies

guest services associate

hospitality

resort

mixed shift

part-time

guest registration

reservations

cash handling

guest checkout

las vegas nv

desert rose resort

travel + leisure co.

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, flexible spending accounts, life and accident coverage, disability, eligible paid time off and leave, 401(k) with employer match subject to eligibility, legal and identity theft plan, voluntary income protection benefits, wellness program subject to availability, and Employee Assistance Program.

Why this role

Mixed shift with evenings, mid shifts, and sometimes mornings; open availability is required. Benefits may be available to associates working fewer than 30 hours per week where required by law.

About the employer

Travel + Leisure Co. is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.