Therapy Services Representative

Job overview

The Therapy Services Representative role is onsite in Clearwater, FL. Compensation is not specified. Orthopaedic Solutions Management supports Florida Orthopaedic Institute, whose stated goal is to provide patients with world-class orthopedic care. The representative manages front-desk and business-office functions throughout therapy visits, from the first appointment through discharge. The role helps patients navigate benefits, authorizations, scheduling, payments, and records so therapy services and administrative processes remain coordinated.

What you'll do

• Provide customer service
• verify therapy benefits and obtain authorizations
• monitor visit counts and request reauthorization
• communicate with physicians, insurers, and case managers
• prepare and maintain therapy charts
• greet patients
• collect copayments, coinsurance, and deductibles
• explain new-patient paperwork
• prepare charge tickets
• follow up with inactive patients
• schedule therapy visits
• complete discharge procedures and distribute and collect mail.

What we're looking for

Skills & competencies

therapy services representative

orthopaedic solutions management

clearwater fl

full-time

therapy front desk

patient scheduling

insurance benefits

authorizations

patient payments

medical records

orthopedic care

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time opportunities
• career growth and advancement
• job security and stability
• work-life balance.

Why this role

Requires a high school diploma or equivalent and at least one year of medical-environment experience.

About the employer

Orthopaedic Solutions Management is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.