Hotel Administrator

Job overview

The Hotel Administrator role is onsite in Gatlinburg, TN, at The Timber boutique hotel. Compensation is not specified. The position serves as a guest contact for the 16-unit hotel and its cabin lounge. The administrator supports a welcoming guest experience by assisting with check-in and check-out, responding to requests, coordinating with housekeeping and maintenance, and maintaining lounge operations. The role also provides low-volume beverage service and completes closing procedures.

What you'll do

• Welcome guests and assist with check-in and check-out
• respond to concerns and requests
• deliver requested amenities
• answer phones and assist with directions, reservations, and luggage
• monitor lobby and lounge areas
• communicate housekeeping and maintenance issues
• document requests and provide shift reports
• serve beverages, enter orders, check IDs, handle cash, and complete closing paperwork.

What we're looking for

Skills & competencies

hotel administrator

guest services

hotel hospitality

check-in and check-out

lounge operations

beverage service

gatlinburg tn

windriver lakefront & golf community

mid-afternoon to 9 pm

free onsite parking

cash handling

Work arrangement

• Weekend coverage required

Benefits & perks

• Guaranteed free onsite parking.

Why this role

Mid-afternoon shift through close at 9 p.m.; guaranteed free onsite parking; combines guest services with low-volume alcoholic and non-alcoholic beverage service.

About the employer

WindRiver Lakefront & Golf Community is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.