Customer Success Manager, Accounting Solutions

Job overview

The Customer Success Manager, Accounting Solutions role is onsite in New York City, with five days per week in the company’s Soho office. Stated annual compensation is $120,000–$165,000. Tabs builds an AI operating system for revenue and accounting workflows. The manager owns customer relationships and helps finance teams adopt the platform to improve revenue and accounts receivable operations. The role connects customer needs with product and cross-functional teams, supporting retention, expansion, and product improvements.

What you'll do

• Manage a customer portfolio as the primary contact for adoption, escalations, and renewals
• advise finance leaders on accounts receivable, billing, and revenue recognition workflows
• deliver onboarding, training, and enablement
• create success plans and business reviews
• coordinate product, process, and data issue resolution
• communicate customer feedback to Product
• use analytics to monitor account health and identify risks and expansion opportunities.

What we're looking for

Skills & competencies

customer success manager

accounting solutions

revenue workflows

accounts receivable

asc 606

customer onboarding

finance technology

new york city ny

tabs

$120k–$165k/year

soho office

unlimited pto

healthcare coverage

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Equity
• unlimited PTO
• up to 100% employer-covered monthly medical, dental, and vision premiums
• lunch and dinner on later office days
• parental leave up to 12 weeks
• commuter and parking benefits
• voluntary insurance
• Employee Assistance Program
• One Medical membership
• 401(k).

Why this role

Requires accounting and revenue workflow expertise or substantial customer success, solutions consulting, or implementation experience; based in the Soho office five days a week.

About the employer

Tabs is hiring for this role. Industry: Software Publishers. Sector: 51.