Guest Service Representative — Hampton Inn West Allis

Job overview

The Guest Service Representative role is onsite in Milwaukee, WI. Compensation is not specified. The position supports hotel guests from check-in through check-out and contributes to a welcoming hospitality experience. The representative handles guest-facing front desk needs, including reservations, inquiries, payments, and accurate records. The role helps maintain an organized, welcoming front desk and supports a consistent guest experience.

What you'll do

• Welcome guests from check-in to check-out
• assist with reservations, guest requests, and inquiries
• handle payment transactions and maintain accurate records
• maintain a clean, organized, and welcoming front desk environment.

What we're looking for

Skills & competencies

guest service representative

hotel front desk

hospitality

guest check-in

guest check-out

reservations

payment transactions

customer service

milwaukee wi

hampton inn west allis

golder hospitality properties

evening availability

overnight availability

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Personal days off, bonus plan, holiday pay, referral program, wellness day, employee travel discount program, and growth opportunities.

Why this role

The posting lists personal days off, bonus plan, holiday pay, referral program, wellness day, employee travel discounts, and opportunities to grow within the company.

About the employer

Golder Hospitality Properties is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.