Incident Coordinator — Wisconsin Contracts

Job overview

The Incident Coordinator role is listed in Villa Rica, GA, while the posting identifies Madison, WI as the work location. The position is contingent upon contract award, and compensation is not specified. The role supports incident reporting and compliance for non-emergency medical transportation contracts. The coordinator investigates and documents incidents, manages reporting and resolution workflows, and analyzes reports for patterns that may indicate service-quality issues. The position maintains incident records and software, communicates with providers and clients, and prepares reports for management and contractual requirements.

What you'll do

• Create individual and monthly incident records
• investigate incidents
• communicate with providers, members, and facilities
• review reports for accuracy
• manage incident reporting and resolution
• maintain incident software and tracking records
• analyze trends
• coordinate corrective actions and driver remedial training as needed
• prepare reports for internal and contractual requirements
• assist with document retrieval.

What we're looking for

Skills & competencies

incident coordinator

madison wi work location

villa rica ga listing

verida inc

non-emergency medical transportation

incident investigations

compliance

reporting

quality analysis

hipaa

monday–friday attendance

contract award contingent

Work arrangement

• Weekend coverage required

Why this role

Position is contingent upon award of contract; the posting states regular Monday–Friday attendance and notes that extended hours, weekends, evenings, or holidays may be required when workload necessitates.

About the employer

Verida Inc is hiring for this role. Industry: Special Needs Transportation. Sector: 48.