Automotive Service Consultant

Job overview

The Automotive Service Consultant role is onsite in Nashville, TN, with Lexus of Nashville. Compensation is $50,000–$120,000 per year. The consultant serves as the primary connection between guests and the dealership’s service department. The role guides customers through vehicle service by documenting concerns, coordinating repair work, explaining recommendations and charges, and keeping customers informed. It supports accurate, efficient service delivery and customer satisfaction while upholding the dealership’s standards.

What you'll do

• Recommend needed repairs and services
• review warranty and service contract coverage
• schedule appointments
• coordinate check-in with service greeters
• communicate customer concerns to technicians
• prepare repair orders and obtain approvals
• track repair progress and update customers
• review completed orders
• explain work and charges
• coordinate work orders.

What we're looking for

Skills & competencies

full-time

automotive service

customer relations

repair orders

service scheduling

warranty coverage

technician coordination

nashville tn

lexus of nashville

health insurance

dental insurance

paid vacation

paid training

ira match

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental insurance
• paid vacation
• paid Lexus training
• vehicle reimbursement program
• IRA match
• Christmas club program.

Why this role

The dealership is closed every Sunday and on major holidays.

About the employer

Lexus of Nashville is hiring for this role. Industry: General Automotive Repair. Sector: 81.