On-Call Community Receptionist

Job overview

The On-Call Community Receptionist role is onsite at NAYA Family Center’s Main Campus in Portland, OR. Pay is $25 per hour. This intermittent, on-call position provides front-office coverage when regular reception coverage is unavailable and supports NAYA’s mission to serve Urban Native youth and families. The receptionist creates a welcoming, respectful experience for community members, visitors, and staff while providing administrative support. The role helps connect people with appropriate programs and services, including when callers or visitors may be experiencing distress, using active listening, sound judgment, and confidentiality.

What you'll do

• Welcome staff, clients, community members, and visitors
• provide accurate information and direct people to appropriate staff and services
• answer and manage a high-volume multi-line phone system
• respond to telephone, email, and in-person inquiries
• assist with conference room reservations
• process mail and packages
• maintain office logs and records, including vehicle check-out logs
• follow safety procedures
• maintain confidentiality
• participate in projects, trainings, and meetings as needed
• support front-office needs as assigned.

What we're looking for

Skills & competencies

on-call community receptionist

community reception

front office

administrative support

portland or

naya family center

community services

multi-line phones

visitor support

crisis-aware customer service

$25/hr

urban native youth and families

Work arrangement

• Weekend coverage required

Why this role

Intermittent, on-call capacity; requires at least three years of customer service, administrative office, and phone-line experience; knowledge of Native American history and local community resources; CPR, First Aid, AED, and Non-Violent Crisis Prevention certifications must be held or obtainable.

About the employer

Native American Youth And Family Center is hiring for this role. Industry: Child and Youth Services. Sector: 62.