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Customer Service Representative - Service Titan

Chesterfield Service · Chesterfield, MO · Customer Support

Employment type

Full-time

Work setting

On-site

Location

Chesterfield, MO

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is a hybrid role based in Chesterfield, MO, starting remotely with an expected transition to in-office. Compensation is not specified, and this position supports the HVAC, plumbing, and electrical service teams. This role exists to manage customer interactions and scheduling workflows using Service Titan. The Customer Service Representative contributes to the company's growth by ensuring efficient service routing and maintaining high customer satisfaction.

What you'll do

  • Answer inbound calls
  • schedule maintenance appointments
  • perform outbound outreach for memberships and promotions
  • manage Service Titan workflows
  • collaborate with virtual team members.

What we're looking for

Skills & competencies
full-time
day shift
chesterfield mo
customer service
service titan
hvac
plumbing
electrical
remote to office
scheduling
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 90% employer-paid health/dental/vision, 401k with 4% match, Paid Time Off

Why this role

90% employer-paid benefits, weekly pay, 401k match.

About the employer

Chesterfield Service is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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