Seasonal Client Support Associate

Job overview

The Seasonal Client Support Associate works onsite in Miami, FL. Compensation is $11–$14 per hour. The role supports Jackson Hewitt office visitors and helps provide a positive client experience during their tax-service journey.

What you'll do

• Welcome and engage clients
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• use basic computer skills and troubleshoot as needed.

What we're looking for

Skills & competencies

seasonal client support associate

client service

appointment confirmation

customer engagement

miami fl

jackson hewitt

$11–$14/hr

flexible schedule

tax preparation training

earned wage access

employee discounts

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned-wage access
• employee discounts
• flexible schedule
• training and development
• low-cost healthcare, dental, and vision options
• Teladoc
• identity theft protection
• tax preparation training and PTIN registration reimbursement
• continuing tax education
• 401(k) with company match subject to eligibility.

Why this role

Customer service or sales experience is preferred but not required. The posting welcomes applicants regardless of work background or experience level and describes full-time and part-time availability.

About the employer

Jackson Hewitt - DHG is hiring for this role. Industry: Office Administrative Services. Sector: 56.