Front Desk Receptionist, Sanctuary Woburn

Job overview

The Front Desk Receptionist, Sanctuary Woburn role is onsite in Woburn, MA, and pays $16 per hour. Sanctuary Medicinals describes the front desk as central to creating a welcoming, organized, and secure customer experience at its dispensary. The receptionist welcomes and checks in customers, answers questions, supports store operations, and helps maintain security and regulatory compliance. The role contributes to smooth customer flow and a positive retail experience while coordinating with staff, management, and security teams.

What you'll do

• Greet customers and visitors
• verify identification and age
• manage check-in and data entry
• maintain the reception area
• answer calls and general questions
• provide information about store hours, policies, promotions, and product availability
• assist with customer concerns
• monitor entry points
• follow security procedures and cannabis regulations
• report suspicious behavior and incidents
• assist with crowd management.

What we're looking for

Skills & competencies

front desk receptionist

customer service

cannabis retail

reception

security awareness

regulatory compliance

woburn ma

sanctuary medicinals

$16/hr

full-time

Work arrangement

• Weekend coverage required

Why this role

The posting says schedules may include nights, weekends, and holidays based on operational needs; training in cannabis product knowledge will be provided.

About the employer

Sanctuary Medicinals is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.