Clinic Service Representative — Ophthalmology

Job overview

The Clinic Service Representative — Ophthalmology role is onsite in West Bloomfield, MI, on a full-time, 40-hour-per-week day schedule. Compensation is not specified in the posting. Henry Ford Health is an academic health system providing a broad continuum of care across Michigan and beyond. The representative supports patient access and clinic operations by managing registration activities from reception and check-in through discharge. The role contributes to service excellence through accurate records, insurance verification, collections, and effective communication with patients and clinic staff.

What you'll do

• Perform patient reception, face-to-face check-in and check-out, preregistration, insurance verification, cash collections, chart reconciliation, and patient discharge
• discuss general financial responsibilities and connect patients with the Customer Service Center
• use computer systems and complete forms accurately.

What we're looking for

Skills & competencies

clinic service representative

ophthalmology

west bloomfield mi

henry ford health

full-time

40 hours/week

day shift

patient registration

check-in and check-out

insurance verification

cash collections

high school diploma

clinic operations

Work arrangement

• Weekend coverage required

Why this role

The role is in the Ophthalmology department and requires a high school diploma or equivalent.

About the employer

Henry Ford Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.