Analyst I, Epic Patient Access

Job overview

The Analyst I, Epic Patient Access role is hybrid in Boston, MA, with compensation of $79,167–$95,000 per year. Community Care Cooperative’s mission is to improve health and wellness by leveraging the collective strengths of Federally Qualified Health Centers. The analyst implements, maintains, supports, and optimizes Epic Patient Access applications and workflows. The role helps improve scheduling, registration, referrals, insurance verification, patient engagement, data integrity, and the overall patient experience in collaboration with operational and clinical teams.

What you'll do

• Maintain and support Epic Patient Access applications, including Cadence, Prelude, Grand Central, Referrals, and MyChart
• assist with implementation, configuration, testing, and optimization
• troubleshoot application issues
• coordinate testing for upgrades and enhancements
• analyze and document workflows
• support process redesign
• provide user support and training
• assist with reports and dashboards
• monitor data quality
• maintain application dictionaries, user records, security settings, and configuration standards
• participate in implementation, governance, change control, and downtime planning
• participate in weekly on-call rotation.

What we're looking for

Skills & competencies

analyst i

epic patient access

hybrid

boston ma

community care cooperative

$79,167–$95,000 per year

cadence

prelude

grand central

referrals

mychart

workflow optimization

ehr support

weekly on-call rotation

Work arrangement

• Weekend coverage required

Why this role

Bachelor’s degree in a related field and at least one year supporting Epic applications or healthcare information systems required. Epic certification is preferred and certification eligibility is required. Weekly on-call participation is required.

About the employer

Community Care Cooperative is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.