Inside Sales Representative

Job overview

The Inside Sales Representative role is onsite in Charlotte, NC; compensation is not specified. The posting identifies the role as a critical member of sales teams, supporting outside sales engineers and providing customer service. The role uses technical product knowledge to help customers and sales colleagues with orders, quotes, product questions, and custom solutions. It contributes to customer relationships and sales efforts by researching solutions, coordinating with suppliers, and supporting opportunities from inbound inquiries and leads.

What you'll do

• Maintain customer relationships by phone, fax, and email
• process orders and returns
• assist with solution design and custom assemblies
• create technical product documentation
• estimate delivery dates
• research technical solutions
• support outside sales with quotes, sourcing, and leads
• schedule appointments
• track customer-specific inventory
• participate in weekly team funnel meetings.

What we're looking for

Skills & competencies

inside sales

charlotte nc

hartfiel automation

customer service

technical sales

order processing

quotes

solution design

custom assemblies

supplier relations

inventory tracking

Work arrangement

• Weekend coverage required

Why this role

The posting describes an associate degree or one to three years of customer service or related experience as desired; fluid power or mechanical/electrical engineering education and CAD experience are also desired or preferred.

About the employer

Hartfiel Automation Inc is hiring for this role. Industry: Engineering Services. Sector: 54.