Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Saraland, AL, with listed compensation of $30,000–$42,000 per year. The role supports Jeff Kahn's State Farm agency, which describes its culture as relaxed, welcoming, and relationship-focused. The representative helps the agency deliver customer experiences that support its growth by answering policy questions, assisting with policy updates and claims, and maintaining accurate interaction records. The work also involves coordinating with agency colleagues and anticipating community members' needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent team member

policy information

policy changes

claims follow-up

customer records

saraland al

jeff kahn state farm agent

full-time

$30k–$42k per year

health insurance

paid time off

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, flexible schedule, health insurance, advancement opportunities, paid time off, and training and development.

Why this role

The agency notes potential internal growth opportunities for driven and sales-minded candidates; previous customer service experience is preferred.

About the employer

Jeff Kahn - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.