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Member Services Representative — Morning Shifts

Planet Fitness · Rochester, MN · Planet Fitness club front desk

Compensation

$14.5 – $17 /hr

Employment type

Full-time

Work setting

On-site

Location

Rochester, MN

Schedule

Day shift

Posted

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Job overview

The Member Services Representative role is an onsite position in Rochester, MN, paying $14.50–$17.00 per hour. The role supports Planet Fitness members, prospective members, and guests by providing customer service at the club. The position exists to create a positive member experience through front-desk support, account assistance, and a clean club environment. It helps members access services and directs questions or concerns to management when needed.

What you'll do

  • Greet members, prospective members, and guests
  • answer phones
  • check members into the system
  • sign up new members and provide tours
  • update member accounts
  • respond to questions and concerns, escalating as needed
  • help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies
planet fitness
member services
customer service
front desk
fitness club
member sign-up
phone support
rochester mn
$14.50–$17/hr
flexible schedule
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health, vision, and dental insurance
  • 401(k) matching
  • employee discounts
  • flexible schedule.

About the employer

Planet Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.

Additional details

Industry sector
71
Industry
Fitness and Recreational Sports Centers
Occupation code
43-4051.00
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