Shift Leader

Job overview

The Shift Leader role is onsite in Charlotte, NC. Compensation is not specified. The position supports the operation of a Jersey Mike’s restaurant and its focus on quality food and customer service. The Shift Leader helps the management team run the location by coaching crew members, maintaining food and service standards, and handling key-holder duties. The role also supports staff development, sales, sanitation, and daily opening and closing operations.

What you'll do

• Coach staff to deliver customer service
• produce high-quality food
• handle cash
• follow training programs
• develop others for career growth
• enforce policies and procedures
• participate in marketing initiatives
• build sales
• maintain cleanliness and sanitation
• serve as key holder
• perform opening and closing tasks
• bake bread, prepare food, slice ingredients, and lead a crew of two to five people.

What we're looking for

Skills & competencies

shift leader

charlotte nc

jersey mike’s

restaurant operations

customer service

food preparation

cash handling

crew leadership

key holder

opening and closing

food safety

full-time

Work arrangement

• Weekend coverage required

Why this role

The role includes key-holder responsibilities and leading a crew of two to five people. The posting states a 38–40-hour workweek and prefers one year of quick-service restaurant experience.

About the employer

3241 Jersey Mike's Ballantyne is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.