Customer Service Representative — Direct Marketing and Sales

Job overview

The Customer Service Representative — Direct Marketing and Sales role is onsite in Saint Louis, MO. Compensation is $45,000–$57,000 OTE, including base hourly pay and commission, with incentive bonuses also available. Aurum Ventures is a local direct marketing and sales company that partners with companies in water distribution, telecommunications, and home improvement. The representative works face-to-face with customers to resolve issues, explain products and services, and process sales. The role supports client campaigns by promoting current offers, retaining and upselling customers, and escalating product issues when needed.

What you'll do

• Provide in-person customer service in client retailers
• promote client products and services using current marketing materials
• escalate product issues and problem-solve
• retain and upsell current customers using client promotions and sales.

What we're looking for

Skills & competencies

customer service representative

direct marketing

sales

face-to-face customer service

client promotions

customer retention

upselling

saint louis mo

aurum ventures

full-time

commission

$45k–$57k ote

Work arrangement

• Weekend coverage required

Benefits & perks

• Travel opportunities across the United States, networking events, and management opportunities through structured merit-based promotions.

Why this role

The posting describes guaranteed weekly hourly base pay, uncapped commission paid weekly based on performance and compliance, and incentive bonuses.

About the employer

Aurum Ventures is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.