Help Desk Associate
Employment type
Full-time
Work setting
On-site
Location
Valparaiso, IN
Schedule
Day shift
Posted
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Job overview
The Help Desk Associate is an onsite role based in Valparaiso, IN, providing first-level technical and facilities support for Family Express Corporation. Compensation is not specified for this position, which supports the company's retail operations and convenience store network. This role exists to ensure total customer satisfaction by troubleshooting hardware, software, and facility equipment issues. The associate acts as a brand ambassador, managing support tickets and maintaining high service standards to foster company culture and operational efficiency.
What we're looking for
- Skills & competencies
- full-timeday shiftvalparaiso inhelp deskit supportfacilities supportretailcustomer serviceonsiteweekend requiredno on-callno travel
- Work arrangement
- Weekend coverage required
About the employer
FAMILY EXPRESS CORPORATION is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Services for the Elderly and Persons with Disabilities
- Occupation code
- 15-1232.00
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Listing ID: ee8da34d-5912-4e8e-baaa-76f75d97627a