Patient Experience Representative I - Sports Medicine
Compensation
$2k bonus
Employment type
Full-time
Work setting
On-site
Location
Waltham, MA
Schedule
Day shift
Posted
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Job overview
The Patient Experience Representative I - Sports Medicine is an onsite role based in Waltham, MA. Compensation is not specified. This position supports the Sports Medicine department at Boston Children's Hospital. This role exists to provide administrative support to a clinical service and ensure the best possible patient experience. The representative coordinates services for patients and families, performs various administrative functions, and contributes to process improvement initiatives.
What you'll do
- Provides customer service to patients and families.
- Greets and registers patients.
- Collaborates with referring providers.
- Schedules patient encounters.
- Prepares examination rooms.
- Collects patient vitals.
- Processes demographics and insurance info.
- Collects co-payments.
- Answers and routes calls.
- Maintains calendars.
What we're looking for
- Skills & competencies
- full-timeday shiftwaltham maboston children's hospitalpatient experiencesports medicineadministrativecustomer servicehealthcare$2k bonus
- Work arrangement
- Weekend coverage required
Benefits & perks
- Flexible schedules, health/vision/dental insurance, and 403(b) retirement plan.
Why this role
Requires high school diploma and basic customer service skills.
About the employer
Boston Children's Hospital is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- General Medical and Surgical Hospitals
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: ee813836-b5f7-424a-a71b-90e3fdff4a13