Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Bethesda, MD, and pays $18.40 per hour. Equinox describes its clubs as premium wellness and hospitality spaces where member experience and human connection are central. The associate supports a welcoming club experience by assisting members and guests at arrival, answering questions, and maintaining accurate account information. The role also helps keep the front desk orderly and supports other departments with related tasks.

What you'll do

• Greet members and guests professionally
• scan membership IDs at entry
• answer phones
• respond to member questions, concerns, and discrepancies
• update member accounts as needed
• maintain a clean and orderly work area
• provide club tours
• assist other departments with related tasks
• work opening, closing, or midday shifts as needed.

What we're looking for

Skills & competencies

front desk associate

full-time

bethesda md

equinox

member services

guest services

membership accounts

phone support

club tours

$18.40/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Complimentary club membership and perks and incentives on personal training, Pilates, spa, and shop products and services.

About the employer

Equinox is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.